At Bright Web Services, respecting your privacy is a priority. This Privacy Policy aims to transparently inform you about how We collect, use, protect, and retain your personal data, in compliance with current regulations.
For any questions related to this Policy or to exercise your rights, please use the designated contact form on our website.
Article 1. Data Collected and Purposes of Processing
We collect different types of data based on your interaction with us.
Data category | Collection source | Purpose of processing | Legal basis of processing |
|---|---|---|---|
Contact data (Name, Email, Phone number, Country, Message) | Contact forms, quotation, requests, pre-orders | Responding to requests, preparing quotes, managing business relationship | Performance of a contract or pre-contractual measures |
Client/Contract data (Billing informations, project details, service history) | Signing a services contract, pre-orders | Performance of the services contract (invoicing, support, …) | Performance of a contract |
Navigation/Connection data (IP adress, Browser type, OS, pages visited, referent, session duration) | Automatic collection via web serves and anonymized analytics tools | Site security, traffic analysis, improvement of performance and user experience | Legitimate Interest (stricly anonymous analysis) |
Marketting data (Newsletter acceptance) | Consent via dedicated forms | Sending marketting and promotional communications | Consent |
Important: Data is processed only for the specific purposes listed above. We do not sell your personal data.
Article 2. Data Sharing
Your data may be shared in the following cases:
Third-Party Service Providers (Subprocessors): We use trusted third parties to perform certain services. These subprocessors act only on our instructions and must ensure an adequate level of security. They include:
• Website Host: For data storage and site access.
• Payment Services (e.g., PayPal, Stripe): For secure processing of financial transactions.
• Analytics and Marketing Tools (e.g., Google, email platforms).
Legal Obligations: If required by law, or if We receive a legitimate request from a public authority (police, judiciary).
Article 3. Data Retention Period
We retain your personal data only for the time necessary to fulfill the purposes for which it was collected.
Data category | Typical Retention Period |
|---|---|
Client/ Contract data | Duration of the contractual relationship, plus the statutory limitation period for evidence and accounting purposes. |
Contact data | Maximum 12 months afterbthe last contact, unless you become a client |
Navigation data/cookies | Genarally 12 months maximum after collection |
Marketting data | Until you widraw your consent or until we cease activity |
Article 4. Your Rights as a User
In accordance with applicable regulations, you have the following rights regarding your data:
Right of Access: Request confirmation that your data is being processed and, if so, obtain a copy of it.
Right to Rectification: Request the correction of inaccurate or incomplete data.
Right to Erasure : Request the deletion of your data, subject to legal retention obligations.
Right to Restriction of Processing: Request the suspension of the use of your data in certain cases.
Right to Withdraw Consent: Withdraw your consent at any time, without affecting the legality of processing based on consent before its withdrawal.
To exercise these rights, please contact the Agency using the contact form mentioned in Article 1. We will respond to your request within one month (or as required by law).
Article 5. Data Security
We implement appropriate technical and organizational measures (encryption, firewalls, secure access control, HTTPS protocol) to ensure the security of your personal data against alteration, loss, unauthorized access, or disclosure.
However, We remind you that no method of transmission over the Internet or electronic storage is entirely secure.
Article 6. Cookies and Tracking Tools
Our site uses cookies and similar technologies (including for traffic analysis and SEO performance). These tools are governed by our Cookie Policy, which is a separate and complementary document to this Privacy Policy. We invite you to consult it to learn more about their nature, purpose, and how to manage them.
Article 7. Policy Updates
This Privacy Policy may be updated or modified at any time to reflect changes in our practices or applicable legislation. The Effective Date above will be adjusted accordingly. We encourage users to consult this page regularly.